Join our crew
If you love specialty coffee, fresh baked doughnuts, shopping for clothes, and browsing for cottage essentials we have just the place for you this summer.
Think about how awesome it would be to work at Jack & Stella with a beautiful view of Lake Muskoka and at the same time doing something fun while getting to know a great group of young people that we call "our Crew".
We are looking for enthusiastic and energetic individuals to build our team and have a variety of full-time and part-time seasonal positions available.
Jack & Stella is located in the heart of Bala, on Lake Muskoka. Our building is painted white, resembling an old general store; you can’t miss it! We have a big front porch where our guests enjoy their morning coffee or smoothie.
Jack & Stella is a “prime” destination and we expect thousands of people will visit our establishment this season.
We are all about creating amazing experiences that our guests won’t forget. We accomplish this by offering a wide variety of things to do, giving plenty of reasons for them to visit us again and again.
Our “Crew” are the foundation to our success. Each person has an impact on how our guests perceive Jack & Stella, and therefore each member has an opportunity to have a positive impact on their experience.
It gives us great pleasure to watch our guests relax, chat, and enjoy their time here.
A day in the life
Interested in learning how our customers experience Jack & Stella? Read on…
Our guests meet up first thing in the morning for a specialty coffee and breakfast sandwich. They are visiting from the city and have been looking forward to getting together at Jack & Stella for weeks. They are greeted with a smile by each of our amazing Crew members and engage in a friendly conversation as they place their order. While waiting for their beverages, they browse our store that is filled to the brim with cottage essentials and décor items. They put a few things aside, as they proceed to their favourite spot on the dock.
Sitting by the lake, they scan Jack & Stella’s “Summer Fun Schedule”, which showcases the upcoming summer events. Something peaks our guest’s interest, so they reserve a spot on Eventbrite to make sure they don’t miss out. They realize that time is ticking, and they had better get back to the cottage...but not before they pick up those items they had set aside. Meeting in the laneway, they stop in Stella’s Closet and shop our apparel and accessories. On their way out, they grab a dozen li’l doughnuts made hot and ready-to-serve from Georgie’s Shack, and then off they go back to the cottage – a jam-packed and memorable morning.
Teamwork makes the dream work
We are looking for fun and energetic staff to build our Team, with a variety of positions available. Whether you are making coffees, helping pick out the perfect outfit, creating a new smoothie recipe, or serving a signature cocktail - everyone owns their craft. Together we create an unforgettable Muskoka experience.
With multiple programs running – our daytime café and evening lounge – there are a variety of shifts available to suit your needs. We offer competitive wages, where everyone gets tipped out. You get to enjoy a subsidized meal and our awesome J&S gear. It doesn’t get much better than that.
We value a willingness to complete tasks with care and a good attitude. Success happens when every member of a team is willing to give one hundred percent effort. Challenges are inevitable in every workplace, and it is important that our crew is confident and persistent in working through whatever difficulties they are faced with.
We take pride in providing the absolute best experience possible for our customers. We don’t want to settle for the bare minimum, we want to be known for going above and beyond for everyone who walks through our doors. Our goal is for customers to walk away smiling and eager to tell all their friends about Jack and Stella.
We believe in having fun while working hard. Our staff are always laughing and having a good time, creating a lively work environment. Genuinely engaging with every customer and being happy to serve them - that’s what sets us apart. We want to create a judgement free space, where everyone feels welcome.
We are constantly growing to ensure there is something for everyone in the family to enjoy. There is a sense of liveliness felt with every customer visit, which keeps us excited and motivated. Our guests always say, “There is just something about Jack & Stella” and we believe that it’s the unforgettable experience we have worked hard to create.
The hiring process
Jack & Stella is broken into two programs and our shifts are based around these two time periods.
The Day Program focuses on the Café, Goods, Stella’s Closet, Georgie’s Shack and day-time events. This program opens at 8:00 a.m. and wraps up at 4:00 p.m. The Evening Program focuses on Stella's Lounge and the evening events. This program opens at 5:00 p.m. and wraps up at 9:00 p.m.
We understand that some Crew Members may want to work a combination of daytime and evening shifts throughout the week. If this is the case you can apply for two positions.
How It Works:
Once you apply for a job you will be asked a series of questions. Please note in the Comments section your desire to work both programs. Then once you are in the application process, we will further discuss your shift preferences.
We want to thank all candidates for their interest. Our hiring team will review all applicants and requests, and from there select the candidates who will be interviewed.
All applicants will receive a quick response.